Privacy policy

Last updated: September 11, 2026

Berry Set LLC operates the nush store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). nush is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information.

Personal Information We Collect or Process

"Personal information" means information that identifies or can reasonably be linked to you. We may collect or process the following categories, depending on how you interact with the Services, where you live, and as permitted by applicable law:

  • Contact details — name, address, billing and shipping address, phone number, and email address.
  • Financial information — payment card details, transaction details, and payment confirmations.
  • Account information — username, password, preferences, and settings.
  • Transaction information — items viewed, added to cart, purchased, returned, or exchanged, and past order history.
  • Communications — information you share with us, such as customer support inquiries.
  • Device information — device, browser, network connection, IP address, and other identifiers.
  • Usage information — how and when you interact with the Services.

Personal Information Sources

  • Directly from you — when you create an account, place an order, or contact us.
  • Automatically through the Services — via cookies and similar technologies.
  • From our service providers — who help operate the Services on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services — process payments, fulfill and ship orders, manage your account and subscription, facilitate returns, and personalize your experience.
  • Marketing and advertising — send marketing communications by email, text, or mail, and show relevant ads, where permitted.
  • Security and fraud prevention — authenticate accounts and protect against fraudulent or unsafe activity.
  • Communicating with you — provide customer support and respond to inquiries.
  • Legal reasons — comply with applicable law, respond to legal process, and enforce our policies.

How We Disclose Personal Information

We may disclose personal information to:

  • Shopify and other vendors who perform services on our behalf (payment processing, analytics, customer support, fulfillment, and shipping — including Loop Subscriptions for subscription management).
  • Marketing and advertising partners, in accordance with their own privacy notices.
  • Third parties when you direct or consent to it, such as shipping carriers.
  • Our affiliates or corporate group.
  • Parties involved in a business transaction (such as a merger), or as required to comply with legal obligations or protect our rights and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to help provide and improve them. Your information may be transmitted to Shopify and to third parties located outside your country of residence. To learn more, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may link to third-party sites. We are not responsible for the privacy or security practices of sites we do not control. Review their policies before engaging with them.

Children's Data

The Services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us information, contact us to request its deletion.

Security and Retention

No security measures are perfect. We recommend against sending sensitive information through unsecured channels. We retain personal information for as long as needed to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to: access personal information we hold about you; request deletion; request correction of inaccurate information; request a portable copy; and opt out of the sale or sharing of personal information for targeted advertising, where applicable. You may also manage your email preferences using the unsubscribe link in any marketing email — you may still receive non-promotional emails about your account or orders.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict certain processing, and to withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights, and we may need to verify your identity before processing a request.

Complaints

If you have concerns about how we handle your personal information, contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country in which you live. Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above.

Text Messaging

No mobile information will be shared with third parties for marketing or promotional purposes. Message frequency varies; message and data rates may apply. Reply STOP to opt out, or HELP for assistance.

Contact

Should you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Berry Set LLC
34 Brier Avenue
Wilmington, DE 19805
Email: hello@nushs.com

Berry Set LLC, 34 Brier Avenue, Wilmington, DE 19805